Your privacy is important to us.

It is Chronic Pain & Injection Clinic’s policy to respect your privacy regarding any information we may collect while operating our website or clinic. This privacy policy sets out how Chronic Pain & Injection Clinic collect, use, communicate, disclose and otherwise make use of personal information that you give us.

Chronic Pain & Injection Clinic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page at Chronic Pain & Injection Clinic’s sole discretion. Please kindly check this page from time to time to ensure that you are happy with any changes. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. We have outlined our privacy policy below.

• We will collect personal information by lawful and fair means, where appropriate, with the consent of the individual concerned.
• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We collect personal information and use it solely for fulfilling those purposes specified by us, unless we obtain the consent of the individual concerned or as required by law.
• We will protect your personal information and in order to prevent unauthorised access we have in place reasonable security safeguards against loss or theft, disclosure, copying, use or modification.
• We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. 
• We do not disclose any personal information / treatment information with third parties including your family and friends unless we have a written permission from the person concerned.
• We may periodically send promotional emails / text messages about new products, special offers or other information that we think you may find interesting using the email address / mobile number which you have provided. 
• Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
• We will only retain personal information for as long as necessary for the fulfilment of those purposes.
• You may request details of personal information that we hold about you under the Data Protection Act 1998. This can ONLY be collected in person at our clinic. A small fee will be payable. If you would like a copy of the information held on you, please write to:

Bedford Branch:
121-123 Hartington Street, Bedford, MK41 7RN.

Clapham Branch:
521-525 Battersea Park Road, London, SW11 3BN.

Croydon Branch:
98a First Floor, South End, South Croydon, CR0 1DQ

Epsom Branch:
31 South Street, Epsom, KT18 7PJ.

Twickenham Branch:
Studio 17 Health Hub, 392 Richmond Road, East Twickenham, TW1 2DY.

If you believe that any information, we are holding on you is incorrect or incomplete please write to us or email us as soon as possible at the above addresses. We will promptly correct any information found to be incorrect.